This procedure is helpful in removing spyware, adware, malware and other related files.
1. Disable Windows System Restore if you are using WindowsMe or Windows XP
***Disabling System Restore on Windows ME***
- Click Start, Settings, and then click Control Panel.
- Double-click the System icon. The System Properties dialog box appears.
Note: If the System icon is not visible, click "View all Control Panel options" to display it.
- Click the Performance tab, and then click File System.
- Click the Troubleshooting tab, and then check Disable System Restore.
- Click OK. Click Yes, when you are prompted to restart Windows.
***Disabling System Restore on Windows XP***
Note: You must be logged in as an Administrator to do this. Turning off System Restore will clear out all previous restore points.
- Click Start.
- Right-click the My Computer icon, and then click Properties.
- Click the System Restore tab.
- Check "Turn off System Restore" or "Turn off System Restore on all drives" as shown in this illustration:
- Click Apply.
- When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
- Click OK.
- When you have finished with virus removal please reverse the process to Enable System Restore.
2. Update your virus definition.
If you dont have antivirus you may download free or trial software such as AVG, McAfee, Panda... 3. Reboot your computer in SafeMode.
- Press F8, after the power was turned on
- Select Safe Mode from selections menu 4. Run a full scan and delete infections that are detected.
note:If you are using Windows XP, proceed with these steps, Windows9x and ME please skip. 5. Reboot computer in SafeMode with Networking
- Press F8, after the power was turned on
- Select Safe Mode with Networking from selections menu 6. Connect to internet and scan with the following online scanners:
Trendmicro Housecall
Symantec Security Check
BitDefender Online Scanner
If Unable to Browse Internet, Fix the Damaged with:
Fix For XP Winsock
Internet Explorer Fix |
